THE IMPACT OF WORKING ENVIRONMENT ON THE PERFORMANCE OF EMPLOYEES: A CASE OF MKURANGA DISTRICT

Abstract

ABSTRACT This research examined the impact of the workplace environment on employee productivity. The study specifically aimed to: assess the effect of the tangible office setting on the job performance of Mkuranga District Council employees; evaluate the influence of the intangible environment on employee performance within the same organization; and ascertain the role of leadership approaches in enhancing employee productivity at Mkuranga District Council. Employing a mixed-methods approach with an explanatory sequential design, the study involved 187 participants, encompassing both managerial and non-managerial personnel. Data was gathered through questionnaires and interviews, and analyzed using descriptive statistics for quantitative data and thematic analysis for qualitative data. The results indicated a positive correlation between both the tangible and intangible aspects of the workplace environment and employee performance. Furthermore, the study established the significant contribution of leadership approaches to employee productivity. The findings suggest that organizations seeking to optimize employee performance and achieve their objectives should prioritize the careful design and management of the workplace environment, coupled with the implementation of adaptable and appropriate leadership styles. The study concludes by recommending further research into factors that contribute to increased employee performance, ultimately leading to greater organizational success.