Access and Use of Mobile Money by Microentrepreneurs in Moshi District, Tanzania
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Date
2021-12
Journal Title
Journal ISSN
Volume Title
Publisher
African Journal of Accounting and social science (AJASSS)
Abstract
This study assessed the accessibility and usage of mobile money services by
micro-entrepreneurs in Moshi District, Tanzania. A multistage sampling technique
with a combination of random and purposive sampling was adopted to obtain a
total of 120 shop retailers for questionnaire survey and six key informants for in
depth interviews. Data were collected through questionnaire and checklist guide
and analysed using Statistical Package for Social Sciences (SPSS) and content
analysis. The fndings show that most (70%) of the respondents owned one mobile
handset. Almost (95%) respondents were using mobile money services for their
businesses, and M-Pesa from Vodacom had the highest number of subscribers.
Nearly, two thirds (65%) of the respondents had one Subscriber Identity Module
(SIM) card. The majority of the respondents frequently (often or very often) used
mobile money services for paying bills (91.7%), sending or withdrawing cash
(91.6%), making purchases and commodity dealing (90.8%), making money
transfer (87.5%), recharging airtime (84.1%) and storing money (72.7%). It is
concluded that mobile money has been adopted by microentrepreneurs’ even in
rural areas. Furthermore, micro entrepreneurs were easily accessing the mobile
money services mainly through Vodacom, Tigo and Airtel telecommunicationAfrican Journal of Accounting and Social Science Studies (AJASSS) Volume 3, Issue No. 2 86
companies. The study recommends that the user should adopt the services so
to beneft from their business. Furthermore, these mobile telecommunication
companies should offer affordable services especially on the marginalized rural
areas.
Keywords: Mobile money, mobile phones, microenterprises, Moshi,
Description
Keywords
Mobile money, mobile phones, microenterprises, Moshi, Tanzania