Abstract:
Issues of job satisfaction in organizations have become an important field of
investigation for researchers. Although employees deserve to be motivated fairly
and with respect, the same feeling has not been reflected among healthcare
workers in Ilala District. The study specifically examined the factors affecting
the performance of healthcare employees, the perceptions of healthcare workers
regarding the existing employees’ benefits, and identifying employees’ benefits
that satisfy their needs. This was a mixed study where 114 questionnaires were
distributed to healthcare workers using convenience sampling. Qualitative data
was collected using an unstructured interview, and the information generated
was analyzed using content analysis. On the other hand, the quantitative data
was analyzed using descriptive statistics. The study found that lack of career
advancement, demanding jobs, and the fact that jobs are consuming a lot of time
were among the factors affecting employee job satisfaction. Additionally, extra
duties, a lack of annual leave, and maternity leave were among the benefits
perceived to be important in influencing employee job satisfaction, while timely
provision of wages, good supervisory qualities, good policies and rules, good co worker relations, and good working conditions were the benefits that are needed
to boost employee job satisfaction. The findings imply that the government should
provide employees with timely benefits if it has the intention of boosting employee
job satisfaction. The finding also confirms the two-factor theory assumption that
employees will only be satisfied if they are well motivated. Additionally, the
private healthcare sector can also learn from this study and make sure that
employee benefits are timely approved. Keywords: employees’ job satisfaction,
healthcare workers, public hospitals, Ilala Municipal Council.
